This FAQ covers essential questions about membership cancellation, automatic renewal, reporting issues, and the nature of TheAlgo. Use this as a single reference for users who want clarity on how things work.
1. Can I cancel my subscription anytime?
Yes — you can cancel at any time via your Account page.
Your access will remain active until the end of your current paid period (monthly or annual), after which your account will deactivate.
2. Does payment auto-renew?
Yes — your subscription plan (monthly or annual) will automatically charge your saved payment method upon renewal
You cannot disable auto-renew from within the system.
However, you can cancel at any time via your Account page.
3. How to report a bug
To report a bug: open the platform dashboard and click the Feedback tab on the right side of the interface.
4. What is TheAlgo?
The Algo is a fintech platform designed to simplify market research and help everyday investors make smarter, more competent decisions. Built on 20+ years of investing experience, The Algo combines institutional-level insights with intuitive tools accessible to both new and experienced investors.
🔹 Trusted by over 10,000 retail investors
🔹 Millions of dollars in revenue
Additional Notes
Cancellation prevents further billing, but does not immediately revoke access.
TheAlgo is not a “black box” system — it’s intended as a tool supplementing your own research.